Shipping & Collection Policy
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1. Restricted Shipping Items
Please note that certain items in our store—specifically those that are fragile, oversized, or difficult to package—are generally unavailable for standard shipping.
- Exceptions:
For high-value items, we may offer a shipping exception at our discretion.
Please be aware that specialized freight for these items will incur significantly
higher costs than standard delivery.
- Exceptions:
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2. In-Store Collection (Recommended)
Items restricted from shipping are available for local pickup. When arranging a collection, please adhere to the following:
- Payment:
All items must be paid for in full—either via our online store or at the
counter—before they can be released. - Preparation
Time: Please allow a minimum of one hour from the time of your
order for our team to locate, prepare, and move your item to the
collection area. - Transport
Suitability: It is your responsibility to ensure your vehicle is
capable of transporting the item safely. We ask that you consider the
item's dimensions and fragility; we cannot be held liable for damage that
occurs during transit once the item has left our premises.
- Payment:
Estimated Delivery Times

