Shipping policy

1. Restricted Shipping Items

Please note that certain items in our store—specifically those that are fragile, oversized, or difficult to package—are generally unavailable for standard shipping.

  • Exceptions:
    For high-value items, we may offer a shipping exception at our discretion.
    Please be aware that specialized freight for these items will incur significantly
    higher costs
    than standard delivery.

2. In-Store Collection (Recommended)

Items restricted from shipping are available for local pickup. When arranging a collection, please adhere to the following:

  • Payment:
    All items must be paid for in full—either via our online store or at the
    counter—before they can be released.
  • Preparation
    Time:
    Please allow a minimum of one hour from the time of your
    order for our team to locate, prepare, and move your item to the
    collection area.
  • Transport
    Suitability:
    It is your responsibility to ensure your vehicle is
    capable of transporting the item safely. We ask that you consider the
    item's dimensions and fragility; we cannot be held liable for damage that
    occurs during transit once the item has left our premises.

Shipping

When you input your shipping address it will automatically calculate a shipping price depending on the quantity of your stock, and the total weight/size.It will also factor in your location and whether you selected Standard or Express Shipping.